Wheelchair Assistance: We’re happy to help you! Below are the best steps to take to get wheelchair assistance throughout your travels. Identifying yourself at the airport is key to getting timely assistance.
Add wheelchair assistance to your booking through one of these options:
My Trips section of our website homepage. From there, follow the instructions to access your reservation. Scroll down to the Passenger section then click ” ADD ” next to ” Additional Info ” and select the type of wheelchair assistance needed Text or call us at 855-728-3555
Request assistance upon arrival at the airport:
Ask a Spirit Team Member or our wheelchair service provider –the ticket counter is your best location We will provide assistance within 20 minutes of your request Arrive early – at least 2 hours prior to your domestic flight or 3 hours for international If you need curbside assistance outside of our terminal, have a family member or friend request this for you at the ticket counter or with our service provider
We will assist you with the following:
Printing your boarding pass, if needed Dropping off your checked bag, if applicable Going through TSA To a restroom/restaurant on the way to your gate (time permitting)
We will not assist you inside the restroom, only to the restroom
Once at the gate:
We will check on you every 30 minutes We will help you board before other Guests, if requested Assist you if your gate changes – please alert a Spirit Team Member
Once onboard:
A Flight Attendant can use an onboard wheelchair if you need help to a lavatory Click here to review which aircraft has an accessible lavatory and for seating needs
Upon arriving at your destination:
Remain onboard until all other Guests have deplaned Alert a Flight Attendant that you will need wheelchair assistance Identify yourself with our wheelchair service provider at the gate that you need assistance Assistance is provided after the last Guest deplanes We will assist you to the baggage claim and/or curb in front of the Spirit terminal, or to your connecting flight
Aisle wheelchair and onboard wheelchair assistance: If you need help getting to your seat, you have the option to request an aisle wheelchair. Please see the steps below to request this assistance.
Add wheelchair assistance to your booking through one of these options:
My Trips section of our website homepage. From there, follow the instructions to access your reservation then click ” ADD ” next to ” Additional Info ” and select the type of wheelchair assistance needed Text or call us at 855-728-3555
At the gate:
Inform a Spirit Team Member that you need an aisle chair
Pre-boarding:
If you want to board before other Guests arrive before the boarding process Request this from a Spirit Team Member
While boarding:
There will be two specially trained agents from our wheelchair service provider who will assist you down the jet bridge, transfer you to the aisle chair, and then to your seat
During flight:
A Flight Attendant can use an onboard wheelchair if you need help to a lavatory during your flight Click here to review which aircraft has an accessible lavatory and for seating needs
Upon landing at your destination:
You will remain in your seat until all other Guests deplane Two agents will assist you into the aisle chair and then to your wheelchair on the jet bridge
If you’re bringing your own wheelchair, please click this link for more information
If you have questions or concerns throughout your travels, ask one of our Spirit Team members for a Complaint Resolution Official who is versed in the disability requirements and policies. Click here to go back to the FAQs. If you have more questions chat with an agent here or call/text us at 855-728-3555.
Does Spirit Airlines charge for wheelchairs?
Of course, a wheelchair and other assistive and mobility devices can be checked free of charge at the ticket counter or the gate. Keywords: chair,wheel,walker,clm:topic:trwisp,clm:topic:wheelc
Does spirit charge for medical equipment?
Does Spirit charge for assistive devices?
Assistive devices/medication are free and do not count towards your baggage allowance as long as the following is met:
It is packaged separately from regular baggage items Our agents will verify that the contents in your bag are only assistive device(s) If there are other items with your assistive device, you will be charged accordingly. Click here for our baggage prices
Please carry your assistive device onboard with you – do not gate check these items, if possible
To safely be stowed onboard the device must not exceed 39x26x11 inches (99 x 116 x 63 cm) Larger assistive devices will be checked at no cost
Bringing mobility devices on board: Mobility devices that commonly fit onboard – these items cannot exceed 39x26x11 inches (99x116x63 cm):
Foldable walkers Knee Scooters Canes Crutches If they can’t fit in the overhead compartment, we will check the items at the gate or ticket counter free of charge. Please ensure all assistive devices are not hazardous by reviewing the FAA website here, We can stow folding manual wheelchairs in the cabin (up to a maximum of two per flight) on a first-come-first-serve basis. Please inform the gate agent if you would like this service. Battery-powered wheelchairs cannot be stored in the cabin and must be checked in.
Checking in mobility devices:
Your manual or battery-operated wheelchair or mobility aid can be checked at the ticket counter and/or gate. We recommend carrying onboard with you any detachable items such as cushions, or removable side-guards or footrests, otherwise, they can be stored in the cargo bin along with your mobility device. Please alert a gate agent once arriving at your departure gate that you would like your device checked at the gate and brought back up to you at the gate upon arriving at your destination or at your connecting flight, if applicable. Assistive devices are available at the end of the deplaning process.
Tip : To assist us in safely loading and unloading your mobility aid, please provide our airport representatives with written instructions for the proper handling of your device. We ask that you bring the mobility aid’s user manual, use our Mobility Aid Information form (found below), or design your own instructions.
We recommend that you affix the instructions to your device and keep an extra copy for yourself. Please see the Battery-Powered Wheelchairs and Mobility Aids section for battery and other requirements. Advance Notice: You can indicate you will be traveling with a mobility device at the time of making your reservation.
If you’ve already booked your flight, you may add assistance through our My Trips section of our website, by clicking the link here to chat with an agent now, or by calling our Contact Center at 855-SAVE-555. Keywords: crutches,medicine,mobility device,wheelchair,Medication,Medical,assistive devices,canes,walkers,cpaps
How do you book a flight with a person in a wheelchair?
Wheelchair assistance at the airport – Wheelchair service is available if you need it:
To and from your gate Between gates for connecting flights To baggage claim
We recommend that you request wheelchair assistance in advance, by selecting ‘Add special assistance’ when booking or managing your trip online. You can also let a team member at the airport know on the day of travel that you need wheelchair assistance. Request special assistance
How much does it cost to take a wheelchair on a plane?
Do I have to pay extra to fly with a wheelchair? It’s free to check up to two wheelchairs, scooters or assistive devices, as well as any medical equipment, in addition to your checked bags.
What is the procedure for helping a resident get into a wheelchair?
Additional Information –
1. One health care provider is required. The patient should be assessed as a 1-person assist. 2. Perform hand hygiene, Explain what will happen during the transfer and how the patient can help. Apply proper footwear prior to ambulation This step provides the patient with an opportunity to ask questions and help with the positioning. Explain procedure to patient Proper footwear 3. Lower the bed and ensure that brakes are applied. Place the wheelchair next to the bed at a 45-degree angle and apply brakes. If a patient has weakness on one side, place the wheelchair on the strong side. Ensure brakes are applied on the wheelchair. Wheelchair with one leg rest removed 4. Sit patient on the side of the bed with his or her feet on the floor. Apply the gait belt snugly around the waist (if required). Place hands on waist to assist into a standing position The patient’s feet should be in between the health care provider’s feet. Patient position prior to standing 5. As the patient leans forward, grasp the gait belt (if required) on the side the patient, with your arms outside the patient’s arms. Position your legs on the outside of the patient’s legs. The patient’s feet should be flat on the floor. Assist to a standing position using a gait belt 6. Count to three and, using a rocking motion, help the patient stand by shifting weight from the front foot to the back foot, keeping elbows in and back straight. Weight shift to back leg by health care provider 7. Once standing, have the patient take a few steps back until they can feel the wheelchair on the back of their legs. Have patient grasp the arm of the wheelchair and lean forward slightly. Ensure the patient can feel the wheelchair on the back of the legs prior to sitting down. Assist into the wheelchair 8. As the patient sits down, shift your weight from back to front with bent knees, with trunk straight and elbows slightly bent. Allow patient to sit in wheelchair slowly, using armrests for support. This allows the patient to be properly positioned in the chair and prevents back injury to health care providers. Transfer to wheelchair Data source: ATI, 2015b; Perry et al., 2014; PHSA, 2010Are backpacks free on Spirit?
You could take a backpack on Spirit Airlines for free as your personal item, provided the measurements of the backpack do not exceed 18 x 14 x 8 inches. If it is larger than these measurements you would incur a fee for standard carry-on with a maximum size allowance of 22 x 18 x 10 inches.
Does Spirit make you pay for bathroom?
Actually Spirit passengers don’t just pay for food. They have to pay for water and carry-on bags, which is often a shock for unprepared passengers. But seats and toilet access are completely free, Berry added. ‘If it’s something you need as part of the flight, it’s included.
How do I request assistance at the airport?
How to order special assistance? – Special assistance at the airport is free. To use this service, please contact the carrier during the booking process or directly before the flight. You can do it by phone or by filling a special form (among other things, you must provide knowledge about the medical condition of the passenger, including the need to provide him with a wheelchair).
How do you travel with a senior in a wheelchair?
Examples of Travel Assistance for Seniors – Airlines and airports offer many forms of travel assistance that make air travel for seniors much easier to manage. They include: Wheelchairs, Those with difficulty walking long distances require a wheelchair to navigate large airport terminals.
As part of flight assistance for the elderly, airports offer wheelchair service from drop off to the gate. Special screening procedures, If you are older than 75, the federal Transportation Safety Agency will make special accommodations for you when it comes to going through security. However, you may experience some delay if you have a wearable medical device or medical equipment, which must get checked separately.
Best seats. Seniors usually like to sit near the front of an airplane, where it’s easier to access the bathroom. That also shortens the trip while boarding and deplaning. Many may want seats with extra legroom, as well as the chance for early boarding that allows them to get settled on the plane before everyone else starts boarding.
While it’s not always possible to get these seats, always ask when buying tickets. Food service. If it’s a long flight, airlines may offer specialty meals that meet dietary restrictions for senior passengers. Senior discounts. This is another issue to ask about, although senior discounts are harder to find these days.
In order to request special assistance such as a wheelchair, call the airport at least 48 hours before your flight. Most airports have staff dedicated to providing travel assistance to seniors. They will mark your itinerary with “special assistance requested,” allowing staff to prepare for your arrival.
Who qualifies for special assistance at airport?
Passengers with disabilities and reduced mobility
If you’re a passenger with a disability or reduced mobility you are legally entitled to support, commonly known as ‘Special Assistance’, when travelling by air.This means airports and airlines must provide help and assistance, which is free of charge, and helps ensure you have a less stressful journey.Special assistance is available to passengers who may need help to travel such as the elderly, those people with a physical disability, such as wheelchair users, and those who have difficulty with social interaction and communication, such as those with autism or dementia.Your right to special assistance is stipulated in UK law and applies when:
You fly on any airline from a UK airport You fly on an EU or UK registered airline to an UK airport You fly from outside of the UK or EU to the EU on a UK carrier
Passengers who want special assistance should aim to give their airline 48 hours notice of the help they require. Help is available from the moment you arrive at an airport and can cover:
your journey through your departure airport boarding the aircraft and during the flight disembarking the aircraft transferring between flightsand travelling through your destination airport.
How much do you tip a luggage attendant?
Tip $1-5 when your car is delivered. Tipping when your car is parked is optional. Tip $1-5 per bag when you are escorted to your room (especially if your luggage is heavy or they prepare your room or show you around).
Is wheelchair included in baggage allowance?
Categories – Irrespective of their physical or medical condition, Incapacitated Passengers are categorized into various groups. These groups are identified in airline messages by AIRIMP Codes, such as:
WCHR Wheelchair-R for ramp (passenger can ascend/descend steps and walk to the seat)WCHS Wheelchair-S for steps (passenger unable to ascend/descend steps but able to walk to the seat)WCHC Wheelchair-C for cabin seat (passenger completely immobile) STCR Stretcher passenger BLND Blind passenger (specify if accompanied by seeing-eye dog) DEAF Deaf passenger MEDA Medical Case (Medical clearance required) OXYG Needing oxygen during flight LEGL Left Leg-in cast LEGR Right leg-in cast LEGB Both Legs in cast Wheel chair service is provided upto the step ladder only on ATR for Alliance Air Flights.Passengers who are dependent on a wheelchair or other assistive devices and are travelling with such equipment would be entitled to an additional baggage allowance free of charge subject to the limitations of the aircraft as per DGCA guidelines. Passengers can carry their personal wheelchairs (which are fully collapsible to be stored in the aircraft hold retrievable at the boarding gate) or other assistive devices as additional checked baggage, free of charge.
What can you bring for free on a Spirit flight?
What is Spirit Airlines’ (NK) carry-on baggage policy? – Spirit Airlines (NK) allows 1 personal item (purse, briefcase, laptop bag) per passenger fee free. Carry-on should not exceed the following size and weight restrictions:
50 linear inches (22 x 18 x 10 in) or 127 centimeters (56 x 46 x 25 cm) including handles and wheels Fit in the overhead bin or under the seat in front of you.
Personal item should not exceed the following size and weight restrictions:
40 linear inches (18 x 14 x 8 in) or 102 centimeters (46 x 36 x 20 cm) Fit under the seat in front of you A jacket, umbrella, diaper bag, duty free items, and assistive devices (wheelchairs, walkers, crutches, strollers, child restraint seats, etc.) do not count towards your carry-on allowance.
NOTE: Bulkhead seats do not have under seat storage, therefore, all carry-on baggage must be stowed in the overhead bin during take-off and landing.
