What Is Southwest Airlines Mission Statement?

What Is Southwest Airlines Mission Statement
Our Vision – To be the world’s most loved, most efficient, and most profitable airline. Southwest will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. I will demonstrate my Warrior Spirit by striving to be my best and never giving up. I will show my Servant’s Heart by delivering Legendary Customer Service and treating others with respect. I will express my Fun-LUVing Attitude by not taking myself too seriously and embracing my Southwest Family. Pride

Have a strong work ethic Take initiative Be accountable

Integrity

Act like an owner Choose to do right Be courageous

Humility

Don’t take yourself too seriously Keep perspective Don’t be a jerk

Teamwork

Practice civility Embrace Team over self Be inclusive

Honesty

Speak up Be transparent Tell the truth

Service with LUV

Practice Hospitality Live by The Golden Rule Don’t be rude

Efficiency

Don’t make the easy hard Keep costs low Stay agile

Discipline

Be safe Be focused Be reliable

Excellence

Get results Win the right way Kick tail

We weren’t just airborne yesterday—time flies when you’re having fun! What Is Southwest Airlines Mission Statement More than 50 years ago, Rollin King and Herb Kelleher got together and decided to start a different kind of airline. They began with one simple notion: If you get your passengers to their destinations when they want to get there, on time, at the lowest possible fares, and make darn sure they have a good time doing it, people will fly your airline.

And you know what? They were right. Southwest has been in LUV with our Customers from the very beginning. Therefore, it’s fitting that we began service to San Antonio and Houston from Love Field in Dallas on June 18, 1971. As our Company and Customers grew, our LUV grew too! With Flight Attendants serving “Love Bites” on our planes and determined Employees issuing tickets from our “Love Machines,” we changed the face of the airline industry throughout the 1970s.

Then in 1977, our stock was listed on the New York Stock Exchange under the ticker symbol “LUV.” Over the ensuing years, our LUV has spread from coast-to-coast and border-to-border thanks to our hardworking Employees and their LUV for Customer Service. What Is Southwest Airlines Mission Statement For more than 50 years, Southwest Airlines has been committed to doing the right thing by our People, through our Performance, and in service to our Planet, all supported with strong corporate governance. We take pride in our reputation as the airline with Heart, and that naturally extends to a passion for making a difference in our communities and protecting our resources.

These efforts, commonly referred to as ESG (environmental, social, and governance), support our Purpose to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel, and our Vision of being the world’s most loved, most efficient, and most profitable airline.

Learn more about, To read more about how Southwest is doing its part to be a good citizen, read our annual corporate social responsibility report—The Our commitment to our Customers is seen throughout the , from our “no change fees 1 “, “bags fly free 2 “, and ”flight credits don’t expire 3 ” policies to the range of benefits available  through our Rapid Rewards ® program.

How about free movies 4, TV 5, and texting 6  on your next flight? We’ve  got you with our  So, are you ready to explore?See everywhere our Customers can fly.

Ready to book? Let’s get going! 1 Fare difference may apply.2 First and second checked bags. Weight and size limits apply.3 Flight credits unexpired on or created on or after July 28, 2022, do not expire and will show an expiration date until our systems are updated.4 Available only on WiFi-enabled aircraft.

What is Southwest motto?

A Symbol of Freedom Campaign – With expansion to more cities and low fares that continued to make flying accessible, Southwest declared to Customers what the Company stood for in its popular tagline: “You are now free to move about the country.”

What are Southwest Airlines company values?

Mission, Vision, and Core Values / Author: Walter Boos In a previous post we talked about the importance of hiring and keeping the right people (right people on the bus —> in right seats). An important component of getting this done is to be intentional and thoughtful about defining your organization’s mission, vision, and core values. We all understand it is always important to write a job description that itemizes the required skills and experience. That is the equivalent of making sure the right people are in the right seats. But what is sometimes overlooked is defining the personal qualities and attributes in a candidate that will make them “fit in” with their new colleagues. In other words, should that candidate be on the bus at all? What are your company’s values? It is only when you KNOW your company values that you can then assess potential new hires and their compatibility with those key values. Tim Cadogan is the CEO of, In a recent LinkedIn post he had this to say about company values: “Taking the time to define values, breathe life into them, personally exemplify them and keep them fresh and essential is one of the most important things we can do to make our organizations thrive, whether they are companies, sports teams, classes, charities or volunteer groups.” -Tim Cadogan, CEO, OpenX (). Southwest Airlines publishes their, They are:

Warrior Spirit (Work Hard; Desire to the best; Be courageous; Display a sense of urgency; Persevere; Innovate) Servant’s Heart (Follow the Golden Rule; Adhere to the Basic Principles; Treat others with respect; Put others first; Be egalitarian; Demonstrate proactive customer service; Embrace the SWA Family) Fun-LUVing Attitude (Have FUN; Don’t take yourself too seriously; Maintain perspective (balance); Celebrate successes; Enjoy your work; Be a passionate team player)

In being public about their core values Southwest is accomplishing at least two things:

Potential job candidates can read and understand what’s important to the company – and determine if they can be comfortable on that “company bus”. Southwest employees who interview candidates can assess their alignment with the company’s core values.

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Define and document your company’s core values. And equally important – assess your job candidates in light of those values. By doing so you will increase the odds of getting the right people on the bus – so you can then focus on seat assignments. / / : Mission, Vision, and Core Values

What is Southwest culture?

Southwestern Agriculture – Southwestern farmers probably began experimenting with agriculture by facilitating the growth of wild grains such as amaranth and chenopods as well as gourds for their edible seeds and shells. The earliest maize known to have been grown in the Southwest was a popcorn varietal measuring one to two inches long.

  • It was not a very productive crop.
  • More productive varieties were developed later by Southwestern farmers or introduced via Mesoamerica, though the drought-resistant tepary bean was native to the region.
  • Cotton has been found at archaeological sites dating to about 1,200 BCE in the Tucson basin and was most likely cultivated by indigenous peoples in the region.

Evidence of tobacco use and possibly the cultivation of tobacco, dates back to approximately the same time period. Agave, especially agave murpheyi, was a major food source of the Hohokam and grown on dry hillsides where other crops would not grow. Early farmers also possibly cultivated cactus fruit, mesquite bean, and species of wild grasses for their edible seeds.

Paleolithic peoples utilized habitats near water sources like rivers, swamps, and marshes, which had an abundance of fish and attracted birds and game animals. They hunted big game—bison, mammoths, and ground sloths—who were also attracted to these water sources. A period of relatively wet conditions saw many cultures in the American Southwest flourish.

Extensive irrigation systems were developed and were among the largest of the ancient world. Elaborate adobe and sandstone buildings were constructed, and highly ornamental and artistic pottery was created. The unusual weather conditions could not continue forever, however, and gave way in time, to the more common arid conditions of the area.

These dry conditions necessitated a more minimal way of life and, eventually, the elaborate accomplishments of these cultures were abandoned. During this time, the people of the Southwest developed a variety of subsistence strategies, all using their own specific techniques. The nutritive value of weed and grass seeds was discovered and flat rocks were used to grind flour to produce gruels and breads.

The use of grinding slabs originated around 7,500 BCE and marks the beginning of the Archaic tradition. Small bands of people traveled throughout the area gathering plants such as cactus fruits, mesquite beans, acorns, and pine nuts. Archaic people established camps at collection points, and returned to these places year after year.

  • The American Indian Archaic culture eventually evolved into two major prehistoric archaeological culture areas in the American Southwest and northern Mexico.
  • These cultures, sometimes referred to as Oasisamerica, are characterized by dependence on agriculture, formal social stratification, population clusters, and major architecture.

One of the major cultures that developed during this time was the Pueblo peoples, formerly referred to as the Anasazi. Their distinctive pottery and dwelling construction styles emerged in the area around 750 CE. Ancestral Pueblo peoples are renowned for the construction of and cultural achievement present at Pueblo Bonito and other sites in Chaco Canyon, as well as Mesa Verde, Aztec Ruins, and Salmon Ruins. Hohokam House. Photo of the Great House at the Casa Grande Ruins National Monument.

What is Southwest Airlines Golden Rule?

Employee Benefits – Our Employees are the Heart of Southwest. The Golden Rule is at the forefront of our Culture, because treating our Employees well does good things for the rest of our business. Full-time and part-time Employee benefits include:

Health coverage, including medical, prescription, dental, vision, and an Employee Assistance Program for mental health care. Voluntary benefits, including company-provided life, optional life, accidental death and dismemberment insurance, and short-term and long-term disability. Financial benefits including retirement through a 401(k) including company match, Employee Stock Purchase plan, and ProfitSharing plan. Paid time off, including vacations, personal time, sick time, disability, and for noncontract Employees, holidays and parental leave.

Why is Southwest a good company to work for?

Strong culture and excellent benefits Although no company is perfect, Southwest has high employee engagement and most everyone is willing to go the extra mile when need. Interdepartmental relationships are strong.401k match is unbeatable.

Why do you want to work for Southwest airline?

Southwest Airlines Interview Questions and Answers – Can you tell us about yourself? Talk about your hobbies, previous work experience, and education. Keep your explanation brief and to the point. Tip! Try and focus on related work experience. Why do you want to work for Southwest Airlines?

State you love working with people and you love aviation and you know working at Southwest will allow you to do both. Say you would be proud to work for one of FORTUNE’S World’s Most Admired Companies. Southwest was ranked as the #8 Most Admired Company and is the only commercial airline to make the Top Ten. Say you admire Southwest as they are ranked among the top 25 percent of companies in the Newsweek Green Rankings 2017. Say you would also be proud to work for a company that has been named Best Airline-North America, Best Airline-United States, Best Economy-North America, and a Top 10 Airline-World—the only U.S. carrier to receive this award—in the 2018 TripAdvisor Travelers’ Choice Awards.

What is your greatest strength?

I am a quick learner (this is a great answer because they will have to spend less time training you) or I work well under pressure (this is a great answer because airlines get extremely busy and you need to stay focused during this time).

What is your greatest weakness?

It would help if you did not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family). State a fault required for the role but not a dealbreaker if you don’t have it. When you state your weakness make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

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How would you explain the success of Southwest Airlines?

Southwest Airlines is a popular American airline that is well known for its friendly service and low prices. There are a number of competitive advantages that have helped make Southwest a successful company including its low operating costs, flexible customer approach, and employee focus.

Why do people love working at Southwest?

Here’s What It’s Like to Work for Southwest, One of Glassdoor’s Best Places to Work for 10 Years in a Row

  • This year marks the 10th consecutive year in a row that has ranked as one of, based off of reviews and satisfaction from company employees themselves.
  • Today, the airline has become known for its people-first approach and its company culture, which provides employees with a range of perks and a warm environment to maintain a workplace that continues to attract and retain its employees.
  • To this day, the airline has never had a layoff or cut pay.
  • Southwest Airlines has long set itself apart when it comes to its company approach, becoming the first airline in the industry back in 1974 to introduce a profit-sharing plan with its employees.
  • Since then, the airline has continued the tradition for some four-and-a-half-decades, with its marking more than 40 years the company has been offering its employees this perk.
  • “It can be crazy to do that in any business, but to do it in aviation and know we were able to do that while others were laying employees off is a pretty remarkable feat,” Greg Muccio, Southwest Airlines’ Director of Talent Acquisition, told Travel + Leisure.

In addition to its, Southwest Airlines also offers a strong 401(k) plan that includes a dollar-for-dollar match for employees up to a range of their eligible salary between 8.3 and 9.3 percent. “If you put together the profit sharing and 401(k) offerings, every year for the last three to four years I’ve had the opportunity of giving some 20 percent of my salary back in this form,” Muccio said.

  1. Employees can also choose from a, with medical options that range from PPOs to high deductible plans, while stock purchase plans allow for purchasing Southwest common stock at a 10 percent discount.
  2. Travel perks include at least three weeks of PTO days by the first year of employment, and the ability for both employees and their eligible dependents to fly for free with the airline as much as they like.
  3. Employees’ parents are also able to fly on the airline for free, while perks also include “heavy discounts” on tickets with certain airlines, rental car packages, and hotel bookings.
  4. When it comes to getting a position with the airline, there’s a specific combination of attributes they look for in an employee.

Courtesy of Southwest Airlines

  • “We call it living the Southwest way, but it’s folks that have a warrior’s spirit, a servant’s heart, and a fun-loving attitude,” Muccio explained.
  • Most of the interview questions and discussions are motivation based, with interviewers asking candidates the reason behind why they did certain things, whether it was leaving their prior job or applying for the current one.
  • Candidates can expect a combination of behavioral-based questions, like how they’ve dealt with upset customers when it comes to customer facing positions like working as a flight attendant or at the call center.
  • They’ll also be asked how they’ve handled situations out of their control, as they’ll find they have no control over weather conditions when working in positions like gate agents.

Courtesy of Southwest Airlines/Stephen M. Keller

  1. Interviews, which are handled in a conversational tone, also include a large amount of teamwork-related questions.
  2. Close to 60 percent of the company’s positions do not require a college education, including most positions outside of airports.
  3. The airline also tends to give full-time offers to about one third of its intern pool, offering that allow interested parties to work at the airline’s headquarters or at airports in various cities like Chicago, Denver, and Houston.
  4. They also offer workforce development activities for those in kindergarten through 12th grade, including aviation days and summer camps for children of employees interested in learning more about the airline.
  5. But of all the benefits that come with working for the company, the best might be the culture people can expect day in and day out.

Courtesy of Southwest Airlines/Stephen M. Keller “The real thing is better than anything you’ve ever read about; it’s a lot of fun because you’ll walk someone in and people will wave and say hello, and they think, ‘Wow, you must really know a lot of people here,” but I don’t,” Muccio said.

“It’s just that we smile and say hello to each other, and you’re allowed to do thatyou’re allowed to have fun at your job and bring the fun piece of your personality to what you do here,” Muccio said of the airline’s work environment. For those interested in exploring a, Muccio will be speaking on Feb.27 as part of Glassdoor’s Best Place to Work Live event, with a available to tune in from home.

Southwest Airlines: Our Purpose and Vision

Thanks for your feedback! : Here’s What It’s Like to Work for Southwest, One of Glassdoor’s Best Places to Work for 10 Years in a Row

Is Southwest the best airline in the US?

Safety ratings – Is Southwest Airlines safe? According to AirlineRatings.com, Southwest Airlines is among the 20 safest airlines in the world in 2021. It ranked below Hawaiian and Alaska, but above Delta and American. The airlines were evaluated on their crash and serious incident records, audits, industry-leading safety initiatives and fleet age.

What does Southwest look for in employees?

Hire for Attitude – Southwest follows a ”Hire for Attitude, Train for Skill” recruiting method, spending long portions of time on the recruiting, interviewing, and hiring process. That’s done by intention. In 2015, the company offered jobs to less than two percent of its applicants (6,000 hired out of over 371,000 applicants).

  1. Company officials have said they may interview more than 100 people to fill one open position.
  2. The company believes in the mantra that skill can be taught.
  3. Southwest can train its employees to do any number of jobs, but an employee with the wrong attitude for the company’s culture will never be a good fit.
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That approach isn’t limited just to employees working at ticket counters but extends to highly skilled positions such as pilots as well. Southwest looks for traits such as teamwork and an employee’s ability to not take themselves so seriously in their hiring practices.

What are your three 3 core values?

Podcast: Play in new window | Download | Embed In our last blog, we talked about three simple things you can do to build a great organizational culture, The three steps were to:

Identify your core values Develop an ethos to practice your core values to create your culture Continually improve your core values, ethos and culture

The point is that if you take each of your core values and transform them into 2-3 specific behaviors that practice that core value, you can intentionally create your organizational culture. You can align and synergize your culture so you get the best performance from your team.

It’s simple. You become what you do, what you practice. If you practice 2-3 behaviors for each core value, your core values will become your culture. That sounds good, but what core values should you choose? What are the right core values? One organization I work with has nine core values and 30 corresponding statements.

Another I know has six core values, but very few employees know them, much less intentionally use them. Are core values supposed to guide team behavior or function as little more than a public relations statement? Few companies transform the values into specific practices.

  1. Even fewer measure whether their values are being practiced or not.
  2. So, what are the answers? Let’s start by understanding the broader context around core values.
  3. We know from earlier blogs that the key to success at work is having high-trust relationships with your team and with your clients.
  4. High-trust relationships with your team increases employee engagement and productivity.

High-trust relationships with your customers brings more business. That means that you want to choose core values that build the highest-trust relationships with your team and customers. It gets better. Remember, you achieve Happiness in your personal life and success in your work life the same way: by developing high-quality, high-trust relationships with others.

  • The same values that will bring you success in your personal life will bring you success in your work life.
  • If you do it right, you’ll choose a single set of core values that cover success in all aspects of your life.
  • If you choose a lot of core values, you get the advantage of a long, inclusive list of values.

No values get left out. On the other hand, if you have too many core values, then the values lose strength because there are too many to learn and practice. Your average person is max’ed out at three core values. Three is the most people can understand and actively apply.

To be most effective, limit yourself to three core values. How do you balance a desire for a long list of values with a limit of three? The answer is this: Choose three core values that can be easily unpacked into all the other values in your company and in life. Putting all of this together, you want three core values that build high-trust relationships in your work and personal lives, and can be unpacked into all the other important values.

That brings us to the three core values that are critical for developing great relationships: Wisdom, Performance and Love,

What are the key cultural values at Southwest Airline SWA?

People – We’re a Company of People, focused on serving People—including Employees, Customers, and communities. People are, and always have been, the heartbeat of Southwest Airlines, and we work to advance and protect the things that are important in their lives including celebrating diversity, equity, and inclusion and supporting our communities through our outreach efforts. Planet We take pride in being the airline with Heart, which includes respecting our Planet. We’ve set a goal to achieve carbon neutrality by 2050, and we’ve released a 10-year environmental sustainability plan to make progress this decade. See all the ways we show Heart for the Planet, from operational efficiencies and policies to community support.

What are the 3 main segments of aviation?

The Main Pillars of Aviation – The aviation industry is vast and contains many moving parts that allow passengers and cargo to travel. The aviation industry is home to hundreds of thousands of careers, From aviation maintenance to air traffic control, there is no limit to the bounds that humans are willing to go to keep the skies safe.

  • However, there are a few different sectors of aviation, with three being the main pillars that uphold the aviation industry as a whole: commercial, general, and military aviation.
  • It can be confusing at times, as commercial and general aviation tend to overlap.
  • The breakdown of these sectors of aviation allows close oversight and regulation.

The aviation industry’s safety is regulated in the United States by the Federal Aviation Administration (FAA) as part of the U.S. Department of Transportation.

What is Southwest Airlines Golden Rule?

Employee Benefits – Our Employees are the Heart of Southwest. The Golden Rule is at the forefront of our Culture, because treating our Employees well does good things for the rest of our business. Full-time and part-time Employee benefits include:

Health coverage, including medical, prescription, dental, vision, and an Employee Assistance Program for mental health care. Voluntary benefits, including company-provided life, optional life, accidental death and dismemberment insurance, and short-term and long-term disability. Financial benefits including retirement through a 401(k) including company match, Employee Stock Purchase plan, and ProfitSharing plan. Paid time off, including vacations, personal time, sick time, disability, and for noncontract Employees, holidays and parental leave.